How can I change my TV plan or channels?

Fizz is currently in a BETA test period for its TV service in Quebec. As a result of this BETA test period, some of the TV services may be affected and/or limited.  
See the BETA test period terms and conditions

To change your channels 
You can change your channels, but the total number of channels must remain the same. 

• In your Fizz account, go under My plans > Manage plan > Change my plan.  

• Select your channels. Make sure the total number of channels in your new selection is the same as in your current selection.   

• Submit and you’re done. 

• Please log out and log back into your Fizz TV app to have access to your new channels. 
    

Good to know: any new channel you select for your plan must be kept for at least 30 days.  

Due to BETA limitations, you cannot switch to another TV plan.   
  
If you want to switch to another TV plan (add or remove channels), you must unsubscribe from your plan and resubscribe with your new plan choice.  
 
How to unsubscribe